terrihere's Blog

I have a 2001 Ford Explorer and I love it, but I had a recall that had to be fixed,, now some of you might have heard about this one,, it is where the car could go up in flames even if not running or any thing,, so I finally took it to get the recall fixed,, what I joke,, the fix was to unplug/disconnect my cruise control, tape the part with some electrical tape and send me on my way!!  I ask the guy at the dealership, where I took it to get it FIXED by a genuine ford repair person,, what kind of fix is this,, he said thats all we can do for you,, the part to fix it is not available, and is not being made any more,,so this is all we can do to keep you car from burning up,  And he laughed and walked back into his office, to file the paper work that my recall had been FIXED!! and now ford is no longer liable, and now I have no cruise control on my car which of course you pay alot extra just to have, and I drive 50 miles one way to work everyday, and used that cruise control everyday,, I think ford sucks for this, and I don't know anywhere to write to them to complain, well I know one thing if I get a speeding ticket, because I don't have my cruise control,, I think I will send it to the FORD company to pay! Everyone should BEWARE OF FORD AND THEIR RECALL  "FIXES"!!!!!

I just would like to tell everyone about a great company, Cannon, They were great to me.  I had a camera that I have had for years,, and it quit working. I went on their web site and found that my camera had a record of problems and the company said that it was due to some parts in it, so they said they would have me send it to them free of charge and if it was what they thougt it would be free of charge to fix it also, no mind you it was more than 4 years old, I thought "right they will something wrong that will cost more than the camera", No, they did not do that, they kept me updated on their progress and what they found, and all they found was the part defects, then they let me know it was on the way back to me,, in about a week,, But when I opened it,, I found a letter that said that it would have taken too long to fix my camera because of its age so, They sent me a new camera,, well refurbished,, but better than my old one and with all the parts that go with a new camera,, It was awsome, a company that stands behind its products, and takes care of you even after all these years that I owed it!! Cannon is a great company in my book and I just wanted everyone to know what is was like to have a company stand behind camera and take care of their customers when they found out it was a part defect, even after 4 years and the warrenty was way over!!  I hope my camera last forever,, but if it doesn't I will be buying another Cannon product for sure!!