terrihere's Blog

I just would like to tell everyone about a great company, Cannon, They were great to me.  I had a camera that I have had for years,, and it quit working. I went on their web site and found that my camera had a record of problems and the company said that it was due to some parts in it, so they said they would have me send it to them free of charge and if it was what they thougt it would be free of charge to fix it also, no mind you it was more than 4 years old, I thought "right they will something wrong that will cost more than the camera", No, they did not do that, they kept me updated on their progress and what they found, and all they found was the part defects, then they let me know it was on the way back to me,, in about a week,, But when I opened it,, I found a letter that said that it would have taken too long to fix my camera because of its age so, They sent me a new camera,, well refurbished,, but better than my old one and with all the parts that go with a new camera,, It was awsome, a company that stands behind its products, and takes care of you even after all these years that I owed it!! Cannon is a great company in my book and I just wanted everyone to know what is was like to have a company stand behind camera and take care of their customers when they found out it was a part defect, even after 4 years and the warrenty was way over!!  I hope my camera last forever,, but if it doesn't I will be buying another Cannon product for sure!!